2024
Sustainability
Report

Our Journey

During FY24, we completed our first independent materiality process, created our 2030 Ambition Statement and launched our first Sustainability Strategy.

Operations

How we embed ESG into our operations to deliver benefit and improved experiences for all.

We recognise the benefits of sustainability are wide-ranging and the risks of inaction too great to ignore. This is why we are working to make sustainability core to our business. It increasingly guides how we make decisions, how we support our people and how we serve our customers.

By integrating ESG and sustainability considerations into how we operate, we are enhancing our long-term viability and strengthening trust with our stakeholders. This approach delivers environmental and social benefits that contribute positively to community wellbeing and ensure the preservation of resources for future generations.

We strive to be a responsible corporate citizen and a force for positive change in society.

In this section we present our progress towards achieving our ambitions for the following material issues:

• Economic impact and performance
• Restaurant development.

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People

How we ensure the health and safety of our people and provide supportive and rewarding employment.

Our team are at the heart of our business. Cultivating our culture extends beyond providing a service to our customers. It means hiring individuals dedicated to investing in their future and partnering together to develop their talents and protect their health, safety and wellbeing. Our teams are essential to our ability to deliver exceptional experiences to our customers.

We are proud to provide thousands of team members an opportunity to develop and advance their careers.
Through continued professional development, structured learning and unmatched benefits (health, wellbeing and financial), we provide a framework for personal growth and financial stability.

Furthermore, we are dedicated to supporting our team through initiatives such as charitable partnerships through Collins Foods Giving, our Domestic and Family Violence Support Program, and the Collins Family Fund, which provides emergency financial support to team members experiencing financial hardship.

In this section we present our progress towards achieving our ambitions for the following material issues:

• Employment
• Team member health and safety.

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Communities

How we ensure the health and safety of our customers and make a positive contribution to the communities within which we operate.

Our customers and the communities within which we operate remain at the core of each Collins Foods restaurant, acting as essential partners in our success. We are committed to enhancing standards in customer health, safety and service, and advocating for matters important to our business, team members or our customers.

In this section we present our progress towards achieving our ambitions for the following material issues:

• Customer health and safety
• Animal and social advocacy
• Environmental and social amenity.

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Planet

How we manage and minimise our impact on the environment.

Our planet faces unprecedented environmental challenges, from climate change to resource depletion. We acknowledge our responsibility in minimising our ecological footprint. From sustainable sourcing of ingredients to maintaining energy-efficient operations, we are implementing strategies to reduce our environmental impact.

We strive to minimise our impact through initiatives such as waste reduction and recycling programs. We continue to explore renewable energy sources and energy-efficient technologies to mitigate our carbon emissions. Working with our supply chain partners, we aim to reduce single-use plastics and promote recyclability of our packaging.

In this section we present our progress towards achieving our ambitions for the following material issues:

• Energy and emissions
• Waste management and recycling.

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Governance

How we conduct ourselves with ethics and integrity, manage risk and fulfil our obligations.

Transparency, integrity and ethical conduct are fundamental to our business ethos. We uphold the highest standards of corporate governance to ensure accountability and trust among our stakeholders. Our governance framework encompasses robust policies and procedures to promote integrity, compliance and ethical behaviour at all levels of our organisation.

We are committed to upholding human rights throughout our value chain, from farm to fork. This includes fair labour practices, promoting diversity and inclusion, and respecting the rights of workers in our supply chain. By adhering to ethical principles and standards, we strive to build a sustainable future for all.

In this section we present our progress towards achieving our ambitions for the following material issues:

• Labour law
• Ethical supply chain.

We also outline our overarching approach to governance and sustainability-related governance practices.

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